Our Valued Customers, The ESKADENIA team would like to inform you that we are back in full force at the office and have continued normal operations while still following the Jordanian government’s COVID-19 safety procedures. Our activities may be subject to change during these uncertain times, but we assure you that any changes to our operations will not affect our level of service to our customers. We thank you for your cooperation and wish you good health. ESKADENIA Software Team
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In virtually every industry, the competition to commercially survive and succeed has long expanded to a global level. Advancements in technology continue to bring businesses around the world closer together, opening new opportunities while driving dynamic competition. Regardless of your operations’ scale, success still depends on fulfilling business processes with better quality, efficiency and speed than the competition. ESKA® Workflow is a dynamic business process management (BPM) system that provides powerful digital acceleration for a fast and orderly enterprise. With ESKA Workflow, you can manage the full lifecycle of any operational process, while also automating routine tasks and strengthening your employees’ collaboration channels. It can also supplement any software system you already rely on, letting you build and modify forms and processes on the fly to flexibly engage unique challenges and opportunities. With an easy-to-use interface that does away with lengthy coding tasks, ESKA Workflow is designed to simplify your digital experience. It gives you the scalable and adaptable infrastructure necessary to drive consistent success at what you do.
Automate your workflow progression Easily design processes with drag-and-drop tools to realize your objectives with clarity and speed. Complete with automated approvals and customizable KPIs, ESKA Workflow implements processes that enhance your business intelligence and agility. Accelerate your workflow with digital forms By providing you a user-friendly form builder, ESKA Workflow retains the advantages of digital forms while eliminating their complications and coding tasks. With intuitive drag-and-drop features and rules definition, you can dynamically design and implement digital forms for any business task. Organize your workforce network ESKA Workflow lets you organize your entire network of departments, teams and employees with a visual chart. By specifying specific job functions and responsibilities for each part of your operation, ESKA Workflow helps you delegate work clearly and accountably. Regulate your system with approvals and a rules-based workflow engine Powering every process and automation is the ESKA Workflow rules engine, constructed using the DNA of Microsoft® Workflow Foundation®. Provided through a friendly configuration interface, ESKA Workflow lets you easily visualize and control your business logic from one step to the next. Interconnect your employees with intuitive access A digital workflow is only as useful as it is accessible by the employees. As a web-based application that also integrates notifications and approval tasks into your Microsoft® Outlook®, ESKA Workflow works within the applications your employees know and trust. Control your workflow’s security and access Protect the integrity of your work through ESKA Workflow’s authorized access security, in which you can define access to differentiated tiers of tasks, forms and information based on your employees’ roles and responsibilities. Digital workflow constitutes the safer means to protecting your operation’s information from accidents and prying eyes.
Whether it is because of a project’s sheer scale or an industry’s various protocols and regulations, many multistep processes can be lengthy and chaotic. ESKA Workflow restores clarity by automating manual busywork and allowing you to precisely define flowcharts to implement any kind of business process. ESKA Workflow maps your business process diagrams using drag-and-drop visual design tools, letting you control how a process flows from one step to another. You can additionally link any individual or job position to a process, so your employees stay informed about their relevant tasks and contributions. The option of dispatching tasks across employee groups ensures that you aren’t bottlenecking operations around a single person. Flexible approvals also enable you to maintain visibility of your workflow advancement without sacrificing efficiency. As an infrastructural enterprise system, ESKA Workflow builds into other systems in your operation to ensure that your workflow functions as a cohesive and responsive unit. The ability to quickly reconfigure processes also ensures that your business structure stays agile and easily adjusts to changing demands and challenges. Keep your operational rules intact and relevant Quickly match any vacancies with potential candidates and avoid the complications.
The Workflow User Side connects your employees with the digital workflow as a navigation bar, which makes it easy to view and complete tasks as well as find or build forms and processes. The Workflow User Side houses all the forms and process you’ve built, in addition to a dynamic e-requests menu and several form application tools. It also links your digital forms and processes with your operational data and lets your employees receive and forward tasks between each other right from their web browser. ESKA Workflow can also capture data from throughout your operation to provide key performance indicators (KPIs) for better refining your operation. Digitizing your workflow means that moving tasks forward no longer relies on verbal reminders or manually verifying who is responsible for which assignments. Employees can have their tasks automatically posted forward as soon as they are finished with their portion of the project, notifying the relevant employees accordingly. With an end-to-end approval system, ESKA Workflow lets employees add comments and attachments, approve tasks for progressing towards completion or reject incoming incidents for further refinement in the workflow’s previous step. Move tasks forward with clarity and speed
ESKA Workflow enables you to build and implement digital forms with easy drag-and-drop features and canvases. Digital forms in ESKA Workflow can be outfitted with a diversity of controls including fillable textboxes, checkboxes and dropdown lists and much more. By synchronizing with every segment of your system, forms can automatically retrieve information to complete themselves and post the necessary updates throughout your system. Digital forms can be implemented as a variety of familiar tools to achieve any activity or function. They can empower you as standardized applications and finance accounts, or they can be used as digital questionnaires, surveys and purchase orders. Altogether, digital forms dramatically expand your ability to engage customers, wield information and manage workforce capacity. Design and use digital forms with unprecedented ease
Effective BPM relies on universally understood delegations of responsibility and bonds of accountability. ESKA Workflow provides an organization chart for your operation, enabling you to reinforce your workflow integrity while maintaining operational flexibility. ESKA Workflow, lets you organize your workforce based on hierarchy, department, and individuals, made viewable by everyone through your Internet/intranet network. You can also assign specific assignments and approve responsibilities and job functions to employees in your company, so everybody knows exactly which responsibilities are performed by whom. Interconnected with an intranet server or the Internet, ESKA Workflow lets your workforce easily look up other teammates in your company and their respective job descriptions. Paired with ESKA Workflow’s ability to oversee the status of tasks in progress, you gain a clearer picture of how your company works and where to make further refinements. Clarify the delegation of tasks and responsibilities Easily track any necessary information related to the employees, whether job positions, contracts, vacations, leaves, attendance, experiences, training and more.
The most powerful management systems extend their capacities into every work process your business performs. ESKA Workflow serves as an infrastructural skeleton that ties your entire digital operation together, from tasks such in customer relationships to financial management and more. Whether you are simply enhancing a pre-existing system or overhauling your entire digital platform, ESKADENIA ensures that your potential grows within a unified operation. ESKA Workflow powers your process-management needs within all ESKADENIA Enterprise systems:
Thanks to an integrated system, ESKA Workflow can easily support the definition and management of work processes from start to end, reflecting the way activities are executed through a paperless environment. In addition, this integration also streamlines collaboration between various team members. ESKADENIA can further drive your business potential by linking your management systems with any of the following vertical systems: ESKA® Insures, our insurance management suite with general, health, life, travel and broker management software systems. ESKA® Academia, our education management software suite with complete systems for managing schools, universities, and training centres. ESKA® Carenet, our software suite of Healthcare Management Systems used by healthcare institutions such as hospitals, clinics, labs, radiology centres and pharmacies. ESKADENIA Telecommunications systems such as ESKA Customer Care, Convergent Billing, Digital Charging, SIM Registration, Product Catalog and VOC (Voice Of Customer). ESKA® IDBARA, our law firm management system with a comprehensive toolkit to manage legal contracts and activities.
ESKA Workflow can easily connect with other third-party external systems, covering the various company functions across all industry sectors, whether financial services, insurance, supply chain, hospitality or more. This system is made to provide business process automation for all sectors.