Our Valued Customers, The ESKADENIA team would like to inform you that we are back in full force at the office and have continued normal operations while still following the Jordanian government’s COVID-19 safety procedures. Our activities may be subject to change during these uncertain times, but we assure you that any changes to our operations will not affect our level of service to our customers. We thank you for your cooperation and wish you good health. ESKADENIA Software Team
Bad debt management is a key driver of financial performance for telecom operators as bad debt can be as high as 2% of your total revenue. Accordingly, when all attempts to collect the dues fail, operators need to maximize the amount they recover, with minimum cost and risk to the brand. ESKA® Dispute Manager is a comprehensive dispute management system capable of tracking and managing all types of disputes; automating the process of tracking your customer’s bad debts.