Our Valued Customers, The ESKADENIA team would like to inform you that we are back in full force at the office and have continued normal operations while still following the Jordanian government’s COVID-19 safety procedures. Our activities may be subject to change during these uncertain times, but we assure you that any changes to our operations will not affect our level of service to our customers. We thank you for your cooperation and wish you good health. ESKADENIA Software Team
PREVIEW
Fully digitalized process ESKA Credit Insurance can create a fully automated process for your convenience. With a digitalized work process all your activities will be directly updated and fully organized. Modular design This comprehensive system consists of various modules that are designed for specific tasks to meet your credit insurance needs. Working independently from other components these modules will ensure a fully optimal workflow. User-friendly You no longer need to worry about the hassles of training your employees thanks to a user-friendly interface. Easily viewable and easily readable display to simplify your work flow. Multilingual and multi-branch company ESKA Credit Insurance also provides full convenience by providing a multilingual and multi-branch company structure, making a powerful and customizable opportunity for your business needs. Hierarchal organization By providing a fully structured process, all activities may be done in a timely and productive manner. This handy system creates a hierarchal structure for your data entry. Customizable and dynamic With the ability to set your own parameters and essential elements, ESKA Credit Insurance can help fulfil your specific needs based on your company’s rules and goals.
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The uncertainty of economic changes and regional risks has made security more prominent than ever. With constant unpredictability everywhere, insurance continues to be one of the largest industries out there. Thus, the high demands for credit insurance. People are now consumed with keeping their account receivables safe while limiting the amount of risks. This has led to many policy holders and banks to maintain their credit insurance. With constant demands for security though, there has also been continuous growth within the ICT sector. As a result, most insurance companies are looking to technology for more efficient and productive solutions. ESKA® Credit Insurance is a credit insurance management system made to mitigate risk related to companies trade debt. With the aim to protect companies and banks from non-payment, this efficient system is here to fulfil your customized needs for optimal results. ESKA Credit Insurance provides you with the capability to facilitate the application, quotation and policy registration process along with all their details. This powerful system also allows the amendment of active policies through different types of endorsements and registering claims. Thanks to an integrated system with a range of other ESKADENIA systems, such as ESKA Financial, ESKA CRM and more, ESKA Credit Insurance can easily help you get the job done.
Dynamic setup and configuration ESKA Credit Insurance allows you to set up all your preferences and configuration settings, creating fully customizable and dynamic functions. From insurance classes to policy, covers and business types, this powerful system serves to meet your specific needs. Ease for your credit insurance application Creating a much simpler way of taking care of your credit insurance application, you can now handle multiple business needs through one platform; covering various insurance industries, such as trade, foreign investments, export and more. Expand your sales network ESKA Credit Insurance makes issuing quotes and policies faster with the Quotation Builder, augmented by agent access portals. Together with customizable incentive strategies and sales analysis, ESKA Credit Insurance helps you engage customers with purpose and insight. Bancassurance Bancassurance opens the door to a new frontier of possibilities by bringing your insurance products to bank-affiliated customers. ESKA Credit Insurance empowers you to expand your market reach by building mutually fruitful relationships with banking institutions and the clients they serve. Bancassurance automates and accelerates the process of creating quotations, issuing policies, alterations and renewals. Customers can additionally file claims information and receive updates on their claim statuses right from their local bank. Generating quotes in an instant Thanks to a powerful insurance system to help you issue and manage your quotations, you can now have a more organized process when it comes to handling applications. From generating quotes to approving/rejecting them, ESKA Credit will accelerate your credit insurance operations.
Direct policy issues Once an underwriter has performed the necessary analysis and assessments, ESKA Credit Insurance can then convert your existing quotes into a policy directly. Creating a much easier process when it comes to managing policies, from issuance to endorsements. Submitting claims with full ease All your claims can be comfortably cared for when it comes to submitting claims on the insured policies, claim reasons and the recoveries taken. ESKA Credit Insurance provides full organization when it comes to risk mitigation and reducing your lost. Handling your reinsurance needs Conveniently define all your insurance treaties, whether proportional or excess of loss treaties, by fully automating your reinsurance. This functionality helps to manage your various reinsurance types from start to finish. Portal access Thanks to a user-friendly web interface, you can access all your credit insurance needs and functionalities through one convenient platform. Furthermore, create a direct platform for your insured to manage their application needs. A summary of your workflow ESKA Credit Insurance provides a comprehensive report to support your analysis and statistical views. From automated calculations with Excel templates to comparison between different reports, this feature is made to create efficiency.
ESKA® Credit Insurance provides a comprehensive and fully customizable setup function to cater to your definitions and configurations before any transactions or applications are processed. This system functionality works as your settings component, defining fully customizable elements and parameters made for your specific business needs. This may include setting up your insurance classes, policy types, covers, commission, payment cycles, claims pre-requisites and more. Furthermore, the setup functionality also handles all your basic configuration needs, such as user profile, segments, codes, and more. ESKA Credit Insurance caters to your specific needs by allowing you define the elements relevant to any calculations and insurance processing. The main setups include setting configurations for your production process, claims and general preferences. Set up all your insurance preferences based on your business goals, from handling user profile management, document groups, insurance types and closing periods to setting your policy types, covers, products, premium rates and more.
In addition to its conventional configurations, ESKA® Credit Insurance enables you to build Takaful-based insurance schemes. Takaful in ESKA Credit Insurance provides you the ability to design insurance schemes according to the Wakalah business models. It provides a robust solution for retaining and distributing profits for each business line per insurance product. To help you design a Takaful-based system, ESKA Credit Insurance supports various Takaful fee setups and calculation factors. You can also control surpluses, capital reserves, incentives and fund-management fees. ESKA Credit Insurance enables you to define participant and shareholder roles for your customers as well as Takaful-based operator and risk funds. Wielding Takaful-based methods for collectivizing risk, managing investments and distributing payouts ultimately yields you a more diverse product portfolio, which can attract a wider breadth of prospective customers in the market.
In tandem with a stronger operations infrastructure, a streamlined sales force and marketing strategy can help you retain pre-existing customers and bring in new ones. ESKA® Credit Insurance features comprehensive sales network management that enables you to clearly understand and adjust your sales channels for optimal effectiveness. To facilitate effective supervision, ESKA Credit Insurance maintains a complete overview of your sales force and its details, from your business channels to the sales professionals that operate within them. To complement your in-house sales force, your sales management can extend to encompass your indirect sales venues, including brokers, external agents and bancassurance channels. Any sales professional and their tasks can be adjusted or transferred as you need. Regardless of their channel, all sales professionals can access the quotation builder through the agent portal, so they can quickly issue tailored insurance quotes and policies to their customers. The system also lets you comprehensively define how you offer commissions and bonuses to sales professionals while tracking their activities. By administering your sales force with clarity and purpose, ESKA Credit Insurance enables you to realize a better-articulated sales strategy.
ESKA® Credit Insurance provides a web-based application process when it comes to submitting your credit insurance application; covering a number of credit insurance needs, such as trade credit insurance, foreign investment insurance and export credit insurance. The application feature allows the insured to fill in an online application form with the applicant’s profile, business details, estimated business turnover, buyer portfolio and any bad debts incurred by the company. Through this system, your applicants will need to fill in information about their general information, such as their name, company name, registration type, registration number, country, address, etc. In terms of trade credit insurance, this also includes information about your applicant’s business, including their business types; whether they are manufacturers, wholesalers, contractors or distributors. The application process also includes other information to help with security purposes and minimizing risks. While when it comes to foreign investment insurance, the system covers information about your investor’s details, legal status, investments and economic impacts on host country. ESKA Credit Insurance also provides the estimated insurable turnover by showcasing a breakdown of your applicant’s financial details. The applicants may also identify the buyers and submit their credit limits, including their previous shipment details. In addition, this functionality also allows submission of customized questionnaires, which will be automatically retrieved and submitted, as well as allowing any attachments needed and declarations. Receive full information about your applicants thanks to our comprehensive web-based application process. Creating a simpler and more direct way of handling your credit insurance application.
ESKA® Credit Insurance manages quotation building based on an application’s details and your underwriter’s decisions. The quotation will be generated once your underwriter makes a decision and may also send the quote to the applicants. The quotation function creates a full summary of all your financial activities, which will be automatically calculated based on any adjustments made to your transactions. This powerful system will automatically generate a quote based on previous prefilled information, showcasing your applicant’s premium calculations and further actions needed. The premium amounts, along with any additional fees, discounts and commissions will be calculated and adjusted based on the recorded turnovers amount with equivalent rates and expenses. Thanks to a fully automated quotation system, you can get all your calculations done in no time. However, your rates may also be override manually for extra convenience. Furthermore, a number of transactions may be conducted towards the quotes, such as select the status of your quotations, permit a copy of existing quotes, convert quotes to policies and view the policies converted from certain quotes. Optimize convenience by having your quotes automatically generated, along with further direct actions. Now your underwriters can convert quotes to policies in no time with a simple approval or rejection status.
The policy feature handles all your production activities, from policy issuance to policy renewals, this functionality provides all your essentials when it comes to managing your policies. ESKA® Credit Insurance has the ability to issue policies for all your predefined products. This covers a number of details regarding your policies and policyholders. This may include information such as the company’s basic information, business details, shareholders and financial details. Our policies may also cover a breakdown of estimated insurable turnover by country, buyers by the same policyholders and any previous losses that incurred with his or her buyer. This way, you can reduce risks and create greater security. In addition, ESKA Credit Insurance also allows the submission of a questionnaire that was predefined beforehand, based on the insurance class chosen. The questionnaire will be automatically retrieved once an insurance class is submitted and will affect the policy’s assessment and calculations. ESKA Credit Insurance can help you define all your essential policy data to ensure everything will go smoothly and accurately. This may include submitting information like any commission for your agents, your maximum liability amount and more. This functionality also caters to any policy renewals and changes, which can be done directly and easily, where any updates can be edited manually based on your existing policy. Accurately update your policy with all the essential information including premiums and agent commissions.
ESKA® Credit Insurance covers the submissions of your claims on the insured policies, where all your claims information, such as the responsible parties, claim reasons and recoveries are all thoroughly documented. This functionality helps to record information of current or previous claims on different policies along with their transactions, estimates, recoveries and payments. It also automatically calculates when your claims invoice is due and will use your maximum liability amount to limit your policy’s maximum loss. Thanks to comprehensive and digital information available to you in one convenient platform, you can easily view all claims information without feeling overwhelmed. The claims feature covers a number of updated and thorough information, such as data about the loss payee, buyer details, loss details, reasons of loss, covers and the ability to attach any essential documents. Furthermore, this functionality also handles your claims transaction, which includes loss reserves/ re-estimates, payments, recoveries and recovery collections. On the other hand, any payments, refunds and adjustments are automatically posted to the system. Create a comprehensive view of your claims with ESKA Credit Insurance, providing a digital view of all your essential claims information and transactions.
ESKA® Credit Insurance also helps to define your reinsurance treaties, whether proportional or excess of loss treaties. This powerful system will automatically alter your policies, renewals, endorsements and claim transactions based on your reinsurance. By creating a full summary of all your reinsurance information, such as your treaty’s terms and conditions, as well as plans, you can experience the convenience of handling all information through one platform. Supporting all process of reinsurance, ESKA Credit Insurance covers the production, claims and any treaty management process. This may be done manually or automatically depending on the situation. Now you can easily adjust your share percentages, transaction amount, sum insured, premiums, etc. Managing treaties, such as your treaty renewals, adjustments and defining your Excess of Loss (XoL) treaties, have never been easier thanks to this flexible and easily updated system. You can also view all your financial transactions related to your reinsurance through the reinsurer bordereaux. Other features the Reinsurance functionality can do also includes setting a loss advice limit which will be showcased through proper reporting, automatically calculates profit commission and generating a sliding scale report. Cover all your reinsurance activities with ESKA Credit Insurance, providing all the essential information in handling your reinsurance. From reinsurance terms and plans to renewing and adjusting your treaties, we have you covered.
ESKA® Credit Insurance online portals are interactive, insurance-specific solutions that help insurance companies enhance service levels, cut costs and increase sales capabilities. ESKA Credit Insurance supports customer and sales portals, enabling your customers to fully appreciate the daily benefits of credit insurance. Support your customers and insurance providers through the right channels. Policyholder Access All policy transactions are immediately reflected on the system and can be viewed by the policyholder at any time. Policyholders can use the portal to access their data, view the status of the active policy, and inquire about any transaction that occurs on their policies. Policyholders can also submit their claims and attach scanned copies to be processed by the insurance company.
Sales Tools and Access ESKA Credit Insurance supports your sales professionals directly with a toolkit of functions and features to help them better connect with customers.
Agent Portal: To optimize the way external sales professionals interact with your insurance operation, ESKA Credit Insurance features an Agent Portal that enables them to issue quotes, policies and alterations.
Sustaining a successful insurance operation requires understanding how your policies are performing across time, type, class and geography. ESKA® Credit Insurance provides powerful reporting and inquiry tools, so you can maximize your information’s accessibility and usefulness. ESKA Credit Insurance’s powerful inquiry tool lets you observe any level of your operation’s performance, from the big picture down to specific insurance classes and individual policies. All data can be visualized using in-house graphs and charts. In tandem with inquiry, ESKA Credit Insurance provides an advanced reporting tool where you can consolidate all your operational data into standard Microsoft Excel spreadsheets. Here, you can apply flexible formulas to fine-tune your underwriting and pricing determinations. Have all information and data about your credit insurance summed up through comprehensive reports for a more thorough look. Enjoy the convenience of keeping track of your financial transactions and claims.
ESKA Credit Insurance is a standalone credit insurance management system that is also part of ESKA Insures®, ESKADENIA’s end-to-end insurance management software suite that also contains the following core insurance systems:
ESKA Insures provides a fully-integrated package of tailored insurance support systems and functionalities to augment every insurance operation. Connect with other ESKADENIA systems!
ESKADENIA provides an array of complementary software systems, so you can extend the core capabilities of ESKA Credit Insurance throughout the rest of your company’s operations and customer relationships.
Security and Analytics Integration The system also integrates with ESKADENIA security systems, ESKA Audit Trail and ESKA Logging as well as business intelligence system, ESKA Analytics. Third party systems ESKA Credit Insurance can easily connect with other third-party external systems using its flexible open APIs.
Embrace comprehensive digital insurance operations!