ESKADENIA successfully implements its Insurance software in a remarkably short period of time for the Heritage Insurance Company Tanzania LTD

ESKADENIA Software, Amman, Jordan, June 2010

The deployed ESKADENIA systems were fully designed to help The Heritage Insurance Company Tanzania LTD manage and automate its operations, reduce operational cost, speed up work, ensure a high level of security and improved customer service.

The General Insurance system provides a collaborative environment for information management across the company’s departments and allows users to capture up-to-the-minute information whenever required. Moreover, it supports real-time integration with the financial modules of ESKA® Business Manager, including the Fixed Assets, Cash Management, HR, and Payroll modules to maintain the needed financial information and accounts updates. The package comes along with advanced Workflow and Document Management systems to complete the automation of The Heritage Insurance Company’s operations.

The software package also provides users with advanced real-time reports and statistics in the form of charts, diagrams and management dash boards to analyse operational performance and support the decision making process.

Developed using Microsoft .Net technology and residing on Oracle Database, the web-based systems will allow the company’s employees to define insurance products, manage production, In addition to the ability to calculate the prices and instalments automatically and run daily insurance transactions in an efficient and simple manner. Through the systems’ location-independent interface, the company efficiently handles greater volumes of operations and smoothly manages work processes.

ESKADENIA demonstrated through this project, its ability to meet new market-entry requirements and complete the project for our valued partner Heritage within the provided challenging time frame. The success of the project has however strongly relied on the cooperation and professionalism demonstrated by Heritage management and staff”, said Nael Salah, Managing Director of ESKADENIA Software.

The rapid growth of our company had put our existing software system under severe strain and a replacement system was urgently needed. After researching a number of alternatives we settled on ESKADENIA, not only because their system provided a superior fully-integrated solution, but also because we adjudged ESKADENIA to be the most responsive and committed vendor. Our faith was not misplaced – despite a very tight timeframe and the need to configure the system to cope with our highly complex reinsurance programmes in multiple currencies, ESKADENIA delivered flawlessly and continues to do so”, said John Haenen, General Manager of The Heritage Insurance Company Tanzania Limited.

About The Heritage Insurance Company Tanzania Limited

The Heritage Insurance Company Tanzania Limited commenced operations in Tanzania in November 1998. In a short span of seven years, the company has emerged as a market leader and is now the largest private insurance company in Tanzania.

Heritage Insurance is a subsidiary of The Heritage Insurance Company, Kenya, whose genesis can be traced back to 1908 and 1920, when two UK based companies, The Norwich Union Fire Insurance Society and The Legal & General Insurance Co. Ltd., commenced business operations in Kenya. In 1997, the company took over the operations of African International Insurances (AII) and was rechristened as The Heritage Insurance Company Limited.

About ESKADENIA Software

ESKADENIA® Software is active in the design, development and deployment of a range of software products in the Telecommunications, Insurance, Enterprise, Education, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. ESKADENIA Software is a product and market-oriented organisation that assists enterprises and promotes businesses by use of highly effective IT strategies, solutions and tools. ESKADENIA Software strongly believes that a company's achievement is based on the success of its Human Resources and the commitment to quality and excellence that each one holds strong to. ESKADENIA endeavours as a team to maintain quality and customer respect, build up perseverance, and foster innovation.
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