ESKADENIA Back to Business as Usual, Open

Our Valued Customers,

The ESKADENIA team would like to inform you that we are back in full force at the office and have continued normal operations while still following the Jordanian government’s COVID-19 safety procedures. Our activities may be subject to change during these uncertain times, but we assure you that any changes to our operations will not affect our level of service to our customers.

We thank you for your cooperation and wish you good health.

ESKADENIA Software Team

Press Releases

RAK Insurance selects ESKADENIA for a wide range of software systems deployment
RAK Insurance is pleased to announce that it has selected ESKADENIA Software for the implementation and support of ESKA® Insures.

The new, fully integrated initiative named ‘Project Candlelight’ will help RAK Insurance provide better service to its customers by managing operations through web-based, state-of-the-art, and user-friendly systems. Modular structure also ensures a high level of security and access authorisations.

ESKADENIA will be deploying 18 software products that include the bulk of the ESKA® Insures suite to offer RAK Insurance a range of sophisticated features that deliver a highly efficient and an automated insurance lifecycle plus various distribution channels.

The software products also offer a customer-oriented, time-efficient, and highly transparent culture that extends real-time decision-making support.

Andrew Smith, CEO of RAK Insurance commented, “RAK Insurance is committed to its promise of providing innovative solutions on a simplified and transparent process using technology to positively effect changes in efficiency, productivity, quality, and competitiveness. Our ultimate goal is to provide optimum insurance protection while engaging our customers to benefit from excellent customer service. We firmly believe this collaboration with ESKADENIA will allow RAK Insurance to continue to prosper.”

Nael Salah, Managing Director at ESKADENIA Software says, “We are proud to be chosen as the software technology partner for RAK Insurance through the signature of this strategic agreement to provide nearly our entire insurance software product portfolio to RAK Insurance and extend a range of professional after sales services for an initial period of two years.”

“Insurance companies today need to provide their customers with innovative products, a wide range of sales channels, transparency and superior after sales services while operating efficiently. We are positive that the ESKADENIA range of advanced and fully integrated software products will empower RAK Insurance and contribute to achieving their ambitious targets in the highly competitive insurance sector of the UAE,” he added.

About RAK Insurance:
Ras Al Khaimah National Insurance Company (RAK Insurance) was established in 1974 through the vision of His Excellency Sheikh Saqr Bin Mohammed Al Qasimi. That vision has been maintained by successive leaders and allows RAK Insurance to enjoy its position today as a pioneer and leader in Insurance. RAK Insurance is truly visionary with its pioneering focus on technological advancement, people development and partnerships with like-minded companies as suppliers of products or services. RAK Insurance holds its social responsibility as a core value and firmly believes in transparency and education of customers as an ethical requirement. RAK insurance has established a solid risk framework and is always a leader in establishing new and robust methods of analysing risk. This allows the company to maintain its position as a pioneer while also maintain confidence across all its partners in whichever market sectors it serves.

About ESKADENIA Software
ESKADENIA® Software is a CMMI® level (3) certified company that is active in the design, development and deployment of a range of software products in the Telecommunications, Insurance, Enterprise, Education, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. ESKADENIA Software is a product and market-oriented organization that assists enterprises and promotes businesses by use of highly effective IT strategies, solutions and tools. ESKADENIA Software strongly believes that a company's achievement is based on the success of its Human Resources and the commitment to quality and excellence that each one holds strong to. ESKADENIA endeavors as a team to maintain quality and customer respect, build up perseverance, and foster innovation. For more information, please contact us at, or visit our site,
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