Dear Customers & Friends,
At the beginning of the New Year 2006, we all take time to reflect on the past and
plan for the future.
2005 was markedly a year of great harvest in all aspects of ESKADENIA’s business;
we have witnessed a growth rate of 50% and a salient increase in our exports compared
to 2004. The company also had expanded in its core business where new product offerings
were released during the year; a new prepaid system for telecom operators has been
developed, as well as an advanced web-enabled document management system. Great
efforts have also been placed on releasing a new version of ESKADENIA® CMS (Content
Management System).
ESKADENIA has posted, during the past year, strong sales results by securing major
key projects both locally and globally. Our presence in the telecom market has been
further rooted by successfully delivering major Billing projects to leading telecom
operators; K-Telecom (Armenia), Zanzibar Telecom (Tanzania), and COMIUM Sierra Leone.
The performance of ESKADENIA® BCRM (Billing and Customer Relationship Management)
has tremendously increased to support 350000 subscribers!
Through its wireless activities, ESKADENIA released the second version of its Wireless
Messaging Management System. In addition, the company has developed one of the first
regional Microsoft-based Points of Sale systems for the leading Jordanian Telecom
Operator, Fastlink. The company has additionally developed the first multi-access
portal for a Telecom Operator in the region to be enabled on Oracle 10G Application
Server platform.
Through its Internet solutions division, ESKADENIA successfully launched its state-of-the-art
Content Management System for the Modern Montessori School and enhanced its e-school
system package.
The company’s man force has grown by 15% in year 2005. Through regular competence
development and training workshops, we have filled our yearly Human Resources targets
with regard to people & culture, product knowledge, and quality assurance. E-documentation
and e-quality processes have reached a maturity level resulting in a comprehensive
intranet site for automating all ESKADENIA’s internal processes and interactions
between departments.
ESKADENIA remains committed to bring out to its customers best-of-brand products
with enhanced features, reliable quality, outstanding performance and stability.
It is our strong belief that our accomplishments in the past year are only a motivator
to achieve further outstanding targets in 2006.
As our path relies strongly on the success of our customers; customer acceptance
and satisfaction shall remain our ultimate goal and the driving force behind delivering
our quality solutions.
We move forward into the year 2006, as a team and together with our customers, accomplishing
from a very dynamic Jordanian ICT industry, functioning in an international borderless
society, and exporting from Jordan smart software packages to the Global ICT market
in the area of telecommunications, enterprise and internet solutions. Wishing you
much success.
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Nael Salah
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Doha Abdelkhaleq
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Managing Director
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Executive Director
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