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Incident Management System - Key Features

  • Supports multi-departments
  • Unlimited incidents/claims
  • Supports SMS/Email notification
  • Accounts Definition
  • Case Management
  • Case/Incident Tracking
  • Time Tracking
  • Services Definition Management
  • Service Level Agreement Management
  • Escalation Process Management
  • Reports and Dashboards.
  • Transactions/Messages log files.
  • Get Started & Support
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