2  February  2009
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Dear Customers & Friends,


2008 has indeed been a year with contrasts from the beginning of the year to its end; from high economical growth to a global recession, inflation to deflation, hype in raw material prices to their collapse, job security to fear, and ample business opportunities to survivals. In spite of the general pessimist business predictions for the year 2009, we at ESKADENIA have been more determined to remain focused on IT and Sales with an increased motivation.

ESKADENIA started 2008 with the strategic decision to change the legal status to a Private Shareholding Company accompanied with a raise in the company’s registered working capital. This change was an anticipated outcome from the very natural and steady growth that ESKADENIA Software has been undergoing in the past few years.

We have focused throughout the past year on the successful closure of projects and perfection of products towards an enhanced level of performance. Our products’ features and quality levels have been improved in all aspects and across the whole portfolio. We noticed as well a considerable increase in the sales of certain product areas such Enterprise Software, which would make the company more reliant on a product mix rather than a single area.

In general, we notice that our recent deployment projects take less time to complete, allowing us more time for innovation. We anticipate moreover that an increasing portion of our future projects will be in the global marketplace which comes as a fulfillment of our corporate vision to become a global supplier of software.

On the product development level, ESKADENIA® BCRM (Convergent Billing and Customer Relationship Management System) has been further developed to cover broadband services as has been recently applied at KULACOM, Jordan’s first integrated wireless broadband provider.

We have proudly launched new systems such as ESKADENIA® SMS-C (Short Message Service Centre) at the Mobile World Congress 2008 in Barcelona and later in the year we launched the new release of ESKADENIA® M-Wallet (Mobile Wallet System). With those systems we considered the latest industry recommendations and market needs and ESKADENIA is more than before being recognised as a serious technology provider.

Our e-insurance systems were launched at leading regional insurance companies including; Jordan Insurance, Dubai Insurance, STI in Nigeria and SANAD in Saudi Arabia. On the education level, we secured strategic projects with the King’s Academy and the International Academy in Jordan.

ESKADENIA has continued its tradition of being an employer of choice and a good corporate citizen in Jordan by extending active support to local educational and social institutions and by focusing on the creation of new job and training opportunities for ICT graduates.

A challenging year has successfully passed and another is on the way and our aim has been and still is to pass through this period stronger, leaner and as a market winner. Our past has shown that we thrive when the going is tough as the key is to be better than the competition in all what we do.

Wish you all a very happy, healthy and prosperous 2009.

Best regards


Wishing you much success



Nael Salah Doha Abdelkhaleq
Managing Director Executive Director
 
KULACOM outsources its billing management services to ESKADENIA Software
Jordan’s first integrated wireless broadband provider, KULACOM, signs with ESKADENIA Software for the deployment of ESKADENIA’s billing system and associated professional billing management services.
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ESKADENIA signs with NOW mobile network on the deployment of its Billing and CRM System
ESKADENIA Software signed with NOW for the licence and deployment of its Billing and Customer Relationship Management system (ESKADENIA® BCRM) at the telco’s operations in Southern Sudan. NOW is building the first Southern Sudanese GSM network planned to go live in Q4, 2008 under the brand name Vivacell. This marks the eleventh project for ESKADENIA in the area of telecom customer care and billing after its successful deployments for telecom operators in Europe, the Middle East, and Africa.
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“Sovereign Trust” Insurance Plc successfully implements ESKADENIA’s e-insurance package and software products
Nigerian Sovereign Trust Insurance (STI) has successfully launched ESKADENIA Software’s comprehensive package of General Insurance, Financial, Human Resources, Payroll, Workflow, Document Management and Management Information software systems.
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ESKADENIA implements its e-insurance and financial software systems at Dubai Insurance Company (DIC)
Leading UAE insurance company, Dubai Insurance (DIC), successfully launched ESKADENIA Software’s comprehensive package of Medical Insurance and Financial Management modules (ESKADENIA® Insures and ESKADENIA® Business Manager). The cutting-edge software products are now running live with a multi-branch feature that covers the company’s offices in the UAE.
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ESKADENIA Software receives three Jordan Web Awards for 2009
ESKADENIA Software won three awards of distinction for best websites at the 3rd Jordan Web Awards ceremony, held at Grand Hyatt Amman on 24 January 2009.
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INJAZ Al-Arab signs for ESKADENIA’s Content Management System
Non-profit organisation, INJAZ Al-Arab, signed with ESKADENIA Software to develop a diverse Web presence using ESKADENIA® CMS (Content Management System).
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ESKADENIA Software sponsors GSM>3G Middle East & Gulf 2008
Regional telecom software provider, ESKADENIA Software, sponsored for the second year in a row the leading Middle East communications congress and exhibition, GSM>3G Middle East & Gulf, held from 15-16 December 2008 in Dubai-UAE.
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ESKADENIA participates at GITEX 2008
ESKADENIA Software joined the Jordanian pavilion, for the fifth time, at GITEX Technology Week held in Dubai from 19-23 October 2008. ESKADENIA’s team welcomed visitors at stand G6-40 in Hall No.6.
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Women of Jordan join the Women Business Leaders Summit in Bahrain
Women business executives from Jordan, Bahrain, Kuwait, Lebanon and Palestine joined together with women business leaders from the US joined on 29 October 2008 to share their experiences and exchange best practices in a variety of panel discussions and fact finding visits around Bahrain and Dubai over the course of the week.
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ESKADENIA Software sponsors the Women’s Leadership Conference in Amman
ESKADENIA Software sponsored the Women’s Leadership Conference titled “Serve Your Way to the Top: The Secret of Great Women Leaders”, which was held on Saturday, November the 1st at the Sheraton Hotel.
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ESKADENIA Software holds its 8th annual conference and celebrates with its employees the years of perseverance
Management and employees of ESKADENIA Software gathered on Thursday, 30 October 2008, at Canvas Restaurant, in celebration of eight years of vision-oriented efforts and good achievements under the theme CONNECT.
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        ESKADENIA Employees' News
ESKADENIA® BCRM; a comprehensive Billing and CRM solution to run your GSM, GPRS and Fixed network billing processes quickly and effectively.
ESKADENIA® Insures; generic insurance management systems that meet the latest set of General, Medical & Life Insurance requirements.
ESKADENIA® CMS; be the master of your website using ESKADENIA® Content Management System; a flexible and powerful tool to create websites and to manage, edit and publish website content.
        Read what news media say about us
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