ESKADENIA Selects TeleFinity Communications Tool & Softphone
06/01/2016
ESKADENIA Software, the leading provider of world class software products & services, is pleased to announce its cooperation with TeleFinity for the implementation and support of TeleFinity Softphone.

The Softphone technology & Software is a communicating channel through various platforms, voice and video calls, emails, and social network, the Softphone offers the ultimate communications experience, which allows a conversation with customers or a simple voice conversation with a business associate or an in-depth discussion with a colleague over video, the Softphone was successfully deployed to Hundreds of employees on desktops, laptops & smart phones; thus, offered ESKADENIA many features to support and ease communication, such as; Receiving and sending calls, Transferring Calls, Conference Calls, Agent, monitoring, Agent Coaching, Chat, Assign Call Categories, Cancel, Wrap-Up Time, Browse Section, Voicemail, Call Log, Phone Book, Receive Email, Chat and Social Network Calls, and Speed Dial and live support.

ESKADENIA Software has always been a leading company in endeavouring cutting edge technologies with Jordanian local partners, as it thrives to integrate and stay up-to-date with the communications sectors, the partnership with Telefinty comes as an extension to its mission in being innovative and committed to smart technology tools with local partners.

About TeleFinity:
TeleFinity is a global leader in next generation computer telephony solutions with a commitment to invest in R & D. It delivers state-of-the-art, robust, reliable, scalable and cost effective products, in the sector of telephony communications. We develop, integrate, deploy and support pre- and post-sale solutions that help businesses become more efficient and effective, in a wide range of industries including: contact centers, telecom/IT, banking/finance, government, healthcare, insurance, hospitality, transport and more. For more information visit: http://tele-finity.com/

About ESKADENIA Software
ESKADENIA® Software is a MENA IR Winner and CMMI® level 3 certified company that is active in the design, development and deployment of a range of software products in the Telecommunications, Insurance, Enterprise, Education, Healthcare and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. ESKADENIA Software is a product and market-oriented organization that assists enterprises and promotes businesses by use of highly effective IT strategies, solutions and tools. ESKADENIA Software strongly believes that a company's achievement is based on the success of its Human Resources and the commitment to quality and excellence that each one holds strong to. ESKADENIA endeavors as a team to maintain quality and customer respect, build up perseverance, and foster innovation. For more information, please contact us at PR_communications@eskadenia.com, or visit our site, http://www.eskadenia.com/
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